Frequently Asked Questions
NowTelehealth is a telehealth platform that connects you with New York licensed doctors online. You do not have to wait for longer hours. With us, you can talk to a provider, get your condition evaluated, and start treatment. Get your everyday health concerns handled from home on your convenient schedule.
Getting care with NowTelehealth is quick. Just tell us what you are experiencing. We connect you with a licensed New York provider through a HIPAA-compliant secure video platform. You will receive a personalized evaluation, and medication is prescribed according to your condition.
Our licensed doctors can diagnose and treat a wide range of common health conditions, including colds, flu, sore throats, sinus infections, UTIs, pink eye, ear infections, allergies, and rashes. We also provide ongoing care for routine conditions like high blood pressure, high cholesterol, and thyroid disorders. If your condition requires in-person care, we'll let you know and guide you on the next steps.
Yes. Every visit is with a provider licensed to practice in New York. You'll receive a thorough medical evaluation from an experienced clinician who listens to your problems and recommends the right treatment. We do not rely on bots or automated diagnoses — get real healthcare from real providers.
Most patients connect with a provider within 15 minutes. NowTelehealth offers on-demand virtual care 7 days a week, so you can get the care you need without sitting in a waiting room or rearranging your schedule. When you're not feeling your best, we're here to help.
Yes, if it's medically appropriate. After evaluating your symptoms, your provider may prescribe medication as part of your treatment plan. Every prescription is based on your individual needs and clinical judgment, so you'll only receive medication when it's safe and appropriate.
Absolutely. If you have a stable, ongoing condition like high blood pressure, high cholesterol, or a thyroid disorder, our providers can help you continue your care online. NowTelehealth also offers prescription renewals when appropriate. This makes it easier to stay on track without unnecessary office visits.
Yes. Your privacy is our top priority. Every NowTelehealth visit is HIPAA-compliant, and your personal health information is encrypted and securely protected. We never sell your medical information, and your online visit is held to the same privacy standards as an in-person appointment.
NowTelehealth serves patients located in New York. Because your provider must be licensed where you are during your visit, you'll need to be physically in New York at the time of your appointment.
Yes. We accept many insurance plans, and if you're paying out of pocket, we offer affordable self-pay visits with transparent pricing. You'll always know the cost before your visit, with no surprise bills or hidden fees.
All you need is a phone, tablet, or computer with an internet connection to book your appointment. Simply choose the care you need, fill out the appointment form, and connect with a NY licensed provider. Get evaluated, receive the right treatment, and get professional healthcare from the comfort of your home.
Yes. NowTelehealth offers cash pay options for patients who prefer to pay out of pocket. You can access care from our licensed doctors with clear, upfront pricing and no hidden fees.