SMS Terms & Conditions
Last Updated:10 June, 2026
- SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
- Types of SMS Communications:
If you have consented to receive text messages from NowTeleHealth, you may receive messages related to the following:
- Appointment reminders
Hello, this is Addy from NowTeleHealth. This is a reminder of your upcoming appointment with Dr. Thomas on Friday (2-20-2026) at 4PM EST. Please reply C to confirm or call us if you need to reschedule. Reply STOP to opt out of SMS messages from NowTeleHealth. - Follow-up messages
Hi, this is Abby from NowTeleHealth. We are checking in after your recent virtual visit. If you have any questions about your treatment plan or need assistance, please reply to this message. Reply STOP to opt out of SMS messages from NowTeleHealth. - Billing inquiries
Hello, this is Sarah from NowTeleHealth. It’s a notification regarding your recent invoice. Please log into your patient portal to review your statement or contact our billing team for assistance. Reply STOP to opt out of SMS messages.
- Message Frequency:
Message frequency may vary depending on the type of communication. You will receive up to 10 SMS messages per week related to your billing need.
- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
- Opt-In Method:
You may opt-in to receive SMS messages from NowTeleHealth in the following way:
> By submitting a website form
- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us by clicking here,NowTeleHealth.
Additional Option:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
- Standard Messaging Disclosures:
If Message and Data rates may apply:
You can opt-out at any time by texting “STOP”.
For assistance, text “HELP” or visit ourPrivacy PolicyandTerms and Conditionspage.